One flat price. Every client covered.

Feature comparison

What you get on each tier.

On Agency & Compliance

Know how AI answers describe you.

Buyers increasingly ask an AI assistant “who does X?” before they ever reach a search results page. Merlonix tracks the questions that matter to you and your clients, asks public AI answer engines on a weekly cadence, and checks two things: does the engine cite the brand, and does it represent the facts — pricing, positioning — correctly. When a brand that used to be cited drops out, or an engine starts stating something wrong, you get an alert instead of finding out from a prospect.

Perplexity is live today; ChatGPT coverage is rolling out, and each engine runs independently so a degraded one never blocks the rest. We report what the engines currently say — we don’t promise to change it. Agency includes up to 5 tracked queries per client; Compliance includes up to 10.

Questions you probably have

FAQ.

Is the free plan really free?

Yes — $0, no credit card, and no trial countdown. The free plan monitors up to 3 services with 5-minute SSL, DNS, and upstream-vendor checks, sends email alerts, and gives you one public status page (carrying a "Powered by Merlonix" badge). It's a real monitoring account, not a time-limited trial. Upgrade to a paid tier for more assets, one-minute checks, more seats, and a badge-free status page.

Do I need a credit card to start the trial?

No. You pick a tier and enter your email. We'll ask for payment before the 14-day trial ends; if you don't upgrade, the account downgrades automatically and nothing is charged.

What counts as a monitored asset?

One hostname, one domain, or one certificate. A wildcard cert watched across three subdomains is three assets; an apex domain with its www alias is two. The quota is enforced per tenant and you can see the current usage on the dashboard.

Can I move clients between tenants?

Not in the v1 product. Each agency lives in one tenant and all their client assets belong to that tenant. We plan to support multi-tenant agencies once we hear from a customer who actually needs it — it's explicitly on the roadmap.

How is an alert different from my existing uptime monitor?

Uptime monitors check if a URL returns 200. Merlonix checks if the certificate powering that URL is expiring, if the DNS record points where you expected, and if the upstream vendor the URL depends on is degraded. Those three failures all look like 'up' to an uptime monitor.

What is AI answer-presence monitoring?

On Agency and Compliance, Merlonix tracks the buyer questions that matter to you, asks public AI answer engines on a weekly cadence, and checks whether they cite the brand and state its pricing and positioning correctly — alerting you when that drifts. Perplexity is live today and ChatGPT coverage is rolling out; each engine runs independently. It reports what the engines currently say. It does not promise to change what they say or guarantee a citation.

What happens if I cancel?

Your plan downgrades at the end of the current billing period. Monitoring stops but your historical data (past checks, past alerts, attestations) stays available read-only for 90 days. After 90 days the data is deleted per our retention policy.

Can I self-host Merlonix?

Not right now. Merlonix uses Cloudflare Workers + Supabase for fan-out monitoring and we have not packaged a self-hosted distribution. Get in touch if this is a hard requirement — we might build it for the right customer.