Free plan, or a 14-day full-workspace trial

The safety net for your
agency's infrastructure.

Merlonix watches the things that take a client site down even when it looks “up” — expiring SSL certificates, DNS records that quietly change, and outages at vendors like Stripe or Cloudflare. Every client in one dashboard, so you hear about it before they do.

No credit card either way — start free, or trial the full workspace. See how it works.

Time to first alert
5 min
Independent resolvers
3
Upstream vendors watched
11
Always-on monitoring
24/7

Agencies monitoring clients on

  • WordPress
  • Shopify
  • HubSpot
  • Webflow
  • Squarespace
  • Vercel

The gaps between other monitors

The failure modes standard uptime monitors miss.

Standard uptime monitors check whether a URL returns a 200 OK. Merlonix watches the infrastructure underneath: SSL certificate validity, DNS record drift, and upstream vendor status. These are the silent killers that standard monitors miss.

Expired silently

SSL certificates

Let's Encrypt renewals fail. Manually-installed wildcards lapse. Chains break after an upstream CA rotation. You find out when a client's checkout stops working.

Drifted quietly

DNS records

Someone ran a migration. Someone deleted an A record. Someone flipped a CNAME. Now a subdomain resolves to nothing and nobody at the agency knew until the client called.

Degraded upstream

Vendor status

Stripe is having a partial outage. Cloudflare's DNS in one region is flapping. Shopify's admin is intermittent. Your team learns on Twitter.

How it works

Alert-first workflow. Zero daily checking.

Merlonix is designed to be invisible until you are needed. We handle the plumbing so you can focus on your clients, not your monitors.

01

Prove you can watch each domain (once)

You confirm you're authorized to monitor a domain — a quick text record, DNS entry, or file upload. We sign and store that proof, so monitoring always stays on the right side of the line between watching and snooping.

02

We check every 5 minutes

As often as every minute, we read each site's live security certificate and compare every DNS record against what you expect — cross-checking DNS against three independent resolvers so a single stale resolver doesn't trigger a false alarm. Before we page you on a uptime failure we re-probe to confirm it's real, not a transient blip. We also watch 11 major vendors' status pages, so you're covered there too.

03

AI triages before we alert

AI sorts every signal first — real issue, false alarm, or just informational — so you're not woken for noise. Anything it's unsure about skips the AI and goes straight to your team. Nothing fails silently.

04

Deliver to where you already are

Get alerts where you already work — email, Slack, or piped into your own tools. Acknowledge, snooze, or resolve right from the alert. No "log in to the dashboard to find out what broke."

Vendor-aware alerting

Your provider's outage shouldn't wake your on-call.

Most monitors page you the moment your site looks down — even when the real cause is AWS, Cloudflare, or Stripe having a bad day. Merlonix watches the status pages of 11 major providers and, when one of the ones your site depends on is in a live incident, holds the page: the alert still shows in your dashboard, attributed to the provider — but nobody gets woken up for an outage they can't fix. Planned maintenance you didn't expect still reaches you, and nothing is ever hidden.

Pricing

One flat fee per month. Every client included.

No per-seat upsells. No per-check metering. Pick the tier that fits your asset count and move on.

See full comparison →

Starter

For solo operators watching a handful of clients.

$19/ month

  • 15 monitored assets
  • 3 seats
  • 5 min check cadence
  • All alert channels — email, Slack, Teams, Discord, webhook
  • REST API + bulk import included
Most chosen

Team

For small agencies that need faster checks and more seats.

$79/ month

  • 60 monitored assets
  • 10 seats
  • 1 min check cadence
  • All alert channels
  • REST API + bulk import

Agency

For the agencies that can't afford an outage they didn't see.

$199/ month

  • 250 monitored assets
  • Unlimited seats
  • 1 min check cadence
  • All alert channels
  • REST API + bulk import
  • Priority support

Compliance

For agencies serving HIPAA / SOC 2 / PCI verticals with audit obligations.

$699/ month

  • Everything in Agency
  • 13-month evidence retention
  • Per-control compliance dashboards
  • Evidence-pack export
  • Read-only auditor seats
  • Quarterly audit-prep email

Need SSO/SAML, white-label, or a custom annual contract? Talk to us about Enterprise →

Common questions

What agencies ask before signing up

Do I need DNS access to add a client domain?

No. Merlonix supports DNS TXT record verification (if you manage DNS) and HTTP file verification (if you only have hosting access). The HTTP method requires dropping a single text file into .well-known/ — no DNS credentials needed.

How is this different from uptime monitoring (Pingdom, UptimeRobot, etc.)?

Uptime monitors check whether a URL returns a 200 OK. Merlonix watches what they miss: SSL certificate validity and expiry dates, DNS record drift, and upstream vendor status. These are the failure modes that generate client calls after a normal uptime monitor shows green.

Which upstream vendors do you watch?

Stripe, Cloudflare, Shopify, Vercel, GitHub, Slack, AWS, Azure, Google Cloud, Anthropic, and OpenAI — 11 vendors in total. Need to monitor a specific vendor? We accept requests for new status page integrations via the dashboard.

What happens when the 14-day trial ends?

You choose a plan and enter billing. There is no automatic charge at trial end — if you do nothing, your account becomes read-only until you add a payment method. Cancel any time.

Can I monitor domains my clients own, not me?

Yes — that is the primary use case. Merlonix’s attestation system (DNS TXT or HTTP file verification) proves you have a legitimate relationship with each domain without requiring ownership. One verification per domain, then you monitor indefinitely.

How quickly do I get alerted?

Check cadence depends on your plan (15 min / 10 min / 5 min). SSL expiry alerts fire at 30 days, 7 days, and 1 day before expiry so you have time to act. Vendor status alerts fire within one check cycle of a status page update.

Start watching for free.

Add your first client domain and get your first SSL, DNS, or vendor alert in under 10 minutes — or know that everything is green. Start free on 3 services, or trial the full workspace for 14 days. No card either way.

No credit card for the trial or the Free plan. Terms.